About

Protocol is a full service technology provider for your voice, data, and cloud communication needs. We can assist you in selecting, purchasing and implementing an array of solutions.

Our mission is to provide the highest quality products and services to our customers. We accomplish this by surrounding ourselves with outstanding people, business partners and products. Our commitment to our flagship products is unparalleled in the industry. Contact us for a FREE Consultation/Evaluation!

Protocol sells, installs and services industry leading telecommunication and data products. We offer premises based solutions from NEC, AdTran, and Applied Voice and Speech Technologies (AVST). We offer Cloud based solutions from NEC, AccessLine and Crexendo. We provide service for NEC, AVAYA, Inter-Tel, Mitel, Panasonic and other systems.

With a 30 year track record of providing World Class Customer Service, our leadership can provide valuable expertise to your organization and ensure that your technology solutions perform in a manner that makes your team more productive and enables you to provide the highest level of Customer Service.

Protocol Communications was founded by CEO Sheldon Allen, a seasoned veteran in the Telecommunications industry. His extensive background in telecommunications spans over 30 years with the core products and selected manufacturers in the Protocol portfolio. We feel strongly that changes in the business and economy have left many Customers to fend for themselves in what has become an ever complicated industry. Each member of our team prides themselves in providing the most responsive, high quality Customer Service possible while helping your organization to make informed decisions and select reliable, cost effective solutions.

Protocol Communications is located in Seattle and serves businesses in the greater Puget Sound Area. We offer maintenance programs, ongoing service, adds moves and changes and consulting services on existing voice and data systems as well.

If you are considering a change in your services whether it be internet, voice or wide area network connectivity, let us help take the mystery out of the process.

If you are in the market for a new system, or merely checking out what’s available, give us a call, we’d be happy to help!